Privacy Policy

Effective date: 13 September 2026
Last updated: 13 September 2026

This Privacy Policy explains how Getarteva collects, uses and shares personal information when you visit getarteva.com, contact us, place an order or otherwise interact with the store.

Who we are

Getarteva operates this online store for customers in the United Kingdom. Contact: support@Getarteva.com, +44 20 7583 7178, 248 Varley Street, Stanningley, Pudsey, United Kingdom.

Information we may collect

Depending on how you use the store, we may receive contact and account information, billing and delivery details, order and transaction information, customer-service communications, device and browser information, IP address, cookie or similar technology data, and information you choose to provide through forms.

How we use personal information

We use information as reasonably necessary to operate the store, process and fulfil orders, take payment, provide customer service, manage returns and refunds, prevent fraud and misuse, maintain security, comply with legal obligations, improve store performance, and communicate about products or services where permitted.

Shopify and service providers

This store is hosted on Shopify. Shopify and service providers involved in payment processing, fulfilment, delivery, analytics, fraud prevention, communications or other store operations may process personal information on our behalf or under their own legal responsibilities. We aim to share only information reasonably necessary for the relevant service.

Payments

Payment information is processed through the payment methods made available in Shopify checkout. Getarteva does not ask customers to send full payment-card details through ordinary email or contact forms.

Cookies and similar technologies

The store and its service providers may use cookies or similar technologies for functions such as keeping the site working, remembering preferences, measuring performance, preventing fraud and, where enabled and permitted, analytics or advertising. Available consent or privacy controls should be used where required by applicable law.

Legal bases

Where UK data-protection law requires a legal basis, processing may rely on performance of a contract, compliance with legal obligations, legitimate interests that are not overridden by your rights, or consent where consent is the appropriate basis.

Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including order administration, tax and accounting records, dispute handling, fraud prevention and other legal or operational requirements.

International processing

Shopify and other service providers may process information outside the United Kingdom. Where applicable, transfers are handled using recognised legal safeguards or other permitted transfer mechanisms.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to request access, correction or deletion of personal data, restriction or objection to certain processing, data portability, or withdrawal of consent. These rights can be subject to legal conditions and exemptions.

Privacy requests

To make a privacy request, email support@Getarteva.com and clearly describe the request. We may need to verify identity before acting on a request in order to protect customer information.

Children

The store is not intended to knowingly collect personal information from children in circumstances where parental or guardian involvement is legally required. If you believe a child has provided personal information inappropriately, contact us.

Security

We use Shopify and reasonable organisational practices to help protect information. No internet transmission or storage system can be guaranteed to be completely secure.