Last updated: 14 September 2026
Getarteva prices and checkout amounts for customers in the United Kingdom are shown in pounds sterling (GBP) unless the storefront clearly states otherwise.
Accepted payment methods
At checkout, Getarteva accepts the following customer-facing payment methods:
- Visa
- Mastercard
- PayPal
The payment methods displayed at checkout are the definitive methods available for your order. Availability may depend on your device, location and the payment account you use.
When payment is taken
Payment is authorised and processed through the secure checkout when you place an order. If a payment is declined or cannot be authorised, the order will not be completed until a valid payment method is accepted.
Payment security
Payment details are handled through secure checkout technology and are not entered directly into Getarteva’s ordinary contact forms. Depending on the card issuer or payment method, additional authentication may be required before a transaction is approved.
Declined or failed payments
If your payment is declined, check that your card or account details are correct, that sufficient funds are available, and that your bank or payment provider has not blocked the transaction. You may retry using another payment method shown at checkout.
Refunds
Where a refund is due, it is normally returned to the original payment method used for the order. Processing times after a refund is issued can vary by bank, card issuer or payment provider. For full eligibility and timing information, see our Returns & Refunds Policy.
Questions about a payment
If you have a payment or order question, contact Getarteva at support@Getarteva.com or +44 20 7583 7178.